Privacy Policy
1. General Provisions
1.1. This privacy policy regulates the principles of collection, processing, and storage of personal data. Personal data is collected, processed, and stored by the data controller Seafood Service Solutions OÜ (Reg. 12530068) (hereinafter referred to as the data controller).
1.2. The data subject within the meaning of this privacy policy is a client or other natural person whose personal data is processed by the data controller.
1.3. The client within the meaning of this privacy policy is any person who purchases goods or services from the data controller’s website.
1.4. The data controller complies with the principles of data processing established by law, including processing personal data lawfully, fairly, and securely. The data controller can confirm that personal data has been processed in accordance with the requirements set forth in legal acts.
2. Collection, Processing, and Storage of Personal Data
2.1. The personal data collected, processed, and stored by the data controller is collected electronically, primarily through the website and via email.
2.2. By making their personal data available, the data subject grants the data controller the right to collect, organize, use, and manage the personal data provided by the data subject, either directly or indirectly, when purchasing goods or services through the website, for the purpose specified in the privacy policy.
2.3. The data subject is responsible for ensuring that the data provided is accurate, correct, and complete. Knowingly providing false information is considered a violation of the privacy policy. The data subject is required to promptly notify the data controller of any changes to the information provided.
2.4. The data controller is not responsible for any damage caused to the data subject or third parties as a result of the data subject providing false information.
3. Processing of Clients’ Personal Data
3.1. The data controller may process the following personal data of the data subject:
3.1.1. First and last name;
3.1.2. Phone number;
3.1.3. Email address;
3.1.4. Bank account number;
3.1.5. Payment card details.
3.2. In addition to the above, the data controller has the right to collect data about the client that is available in public registers.
3.3. The legal basis for processing personal data is Article 6(1) of the General Data Protection Regulation (GDPR):
a) the data subject has given consent to the processing of their personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the data subject is a party or for taking pre-contractual measures at the request of the data subject;
c) processing is necessary for compliance with a legal obligation to which the data controller is subject;
f) processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, especially where the data subject is a child.
3.4. Processing of personal data according to the purpose:
3.4.1. Purpose of processing — security and protection
Maximum retention period — in accordance with the deadlines specified by law
3.4.2. Purpose of processing — order processing
Maximum retention period — 7 years
3.4.3. Purpose of processing — ensuring the operation of the online store
Maximum retention period — 7 years
3.4.4. Purpose of processing — client management
Maximum retention period — 7 years
3.4.5. Purpose of processing — financial activities, accounting
Maximum retention period — in accordance with the deadlines specified by law
3.4.6. Purpose of processing — marketing
Maximum retention period — 7 years
3.5. The data controller has the right to share clients’ personal data with third parties, such as authorized data processors, accountants, transport and courier companies, payment service providers. The data controller is responsible for the processing of personal data. The data controller transmits personal data necessary for making payments to the authorized processor Montonio Finance or ESTO AS.
3.6. When processing and storing the personal data of the data subject, the data controller applies organizational and technical measures that ensure the protection of personal data from accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
3.7. The data controller stores the data of the data subjects according to the purpose of processing but for no longer than 7 years.
4. Rights of the Data Subject
4.1. The data subject has the right to access their personal data and to review it.
4.2. The data subject has the right to receive information about the processing of their personal data.
4.3. The data subject has the right to supplement or correct inaccurate data.
4.4. If the data controller processes personal data based on the data subject’s consent, the data subject has the right to withdraw consent at any time.
4.5. To exercise their rights, the data subject can contact the online store customer support at info@royalcrab.ee.
4.6. The data subject has the right to file a complaint with the Data Protection Inspectorate to protect their rights.
5. Final Provisions
5.1. These data protection terms are prepared in accordance with the General Data Protection Regulation (GDPR) of the European Parliament and of the Council (EU) 2016/679, the Estonian Personal Data Protection Act, and the legal acts of the Republic of Estonia and the European Union.
5.2. The data controller has the right to partially or fully amend the data protection terms by notifying data subjects of the changes through the website www.royalcrab.ee.